Innovation, the Art of Creative Problem Solving
An innovation mindset does not require a lab-coat. It can happen in accounting, marketing and customer service. Innovation takes the form of creative solution finding and should happen at every level within the organization. It requires leaders who are creative problem solvers.
The most reliable way I know to identify an innovative leader is to listen to the questions they ask. The conventional leader asks: Why did this fail? The innovative leader asks: What would have to be true for this to work? The conventional leader asks: How do we prevent this from happening again? The innovative leader asks: What does this tell us about what's possible?
These are not semantic distinctions. They represent fundamentally different orientations toward challenge — and they produce fundamentally different organizational cultures.
DRiiVE Series: The First i — Intelligence, Where IQ Meets EQ
There is a significant difference between a leader who is smart and a leader who is teachable. The smart leader arrives with answers. The teachable leader arrives with questions — and continues asking them long after they've been promoted past the point where asking feels necessary.
In every acquisition I have led or advised, the leaders who drove the most durable value were those who approached the acquired organization as a system worth understanding — not merely a balance sheet to optimize. They studied the competitive landscape with genuine interest. They asked why decisions had been made, not just whether those decisions were right. They were, in the truest sense, learners — and their intellectual openness gave them access to information and insight that more closed-minded leaders never received.
DRiiVE Series: R is for Restraint — The Invisible Hand of Effective Leadership
Restraint is marinated in wisdom's best friend — time. It is a developing or seasoning process. The leader with Restraint has accumulated enough experience, and extracted enough learning from it, to know the difference between a decision that must be made immediately and one that deserves more consideration.
DRiiVE Series: D is for Drive — The Self-Igniting Engine of Leadership
Genuine Drive is not impulsive. It is propulsive. The self-motivated leader who embodies Drive also knows that sustainable performance is built on thoughtful, directional energy — not on sprinting without a destination. Drive provides the engine. The other attributes of DRiiVE ensure that engine is steered, not merely gunned.
The gale force wind is powerful — but undirected, it capsizes the boat. The right crew doesn't just survive the gale. They lean the ship at precisely the right angle and turn that raw force into forward motion.
What kind of captain builds that crew? What kind of leader harnesses that force rather than being destroyed by it? The answer shaped everything I now believe about executive leadership.